Privacy Policy

Last updated: February 2026

1. Introduction

BestFreeVPN.co.uk ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website at www.best-free-vpn.co.uk (the "Site").

This policy is provided in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR).

2. Data Controller

For the purposes of applicable data protection legislation, the data controller is BestFreeVPN.co.uk. If you have any questions, please contact us at privacy@best-free-vpn.co.uk.

3. Information We Collect

3.1 Information You Provide

  • Contact form submissions: When you use our contact form, we collect your name, email address, subject selection, and message content.
  • Email correspondence: If you email us directly, we retain the content of your email and our response.

3.2 Information Collected Automatically

  • Log data: Our web servers may automatically collect your IP address, browser type, operating system, referring URL, pages visited, and time of visit.
  • Device information: We may collect information about the device you use to access our Site.

4. Cookies and Similar Technologies

Our Site uses cookies to distinguish you from other users and to improve your browsing experience. You can manage your cookie preferences through your browser settings.

5. How We Use Your Information

  • To respond to your enquiries and provide customer support
  • To administer and improve our Site and content
  • To analyse how our Site is used so we can improve the user experience
  • To comply with our legal obligations under UK and applicable EU law

6. Legal Basis for Processing (GDPR)

  • Consent: Where you have given clear consent for us to process your personal data.
  • Legitimate interests: Where processing is necessary for our legitimate interests.
  • Contractual necessity: Where processing is necessary to respond to a request you have made.
  • Legal obligation: Where we need to process your data to comply with a legal requirement.

7. Third-Party Services

We do not sell, rent, or trade your personal data to any third party for marketing purposes. We may use privacy-focused analytics services and third-party hosting providers.

8. Data Retention

We retain your personal data only for as long as necessary. Contact form submissions are typically retained for up to 24 months unless you request earlier deletion.

9. Your Rights Under UK GDPR

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent

To exercise any of these rights, contact us at privacy@best-free-vpn.co.uk.

10. International Data Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data. Our Site uses HTTPS encryption.

12. Children's Privacy

Our Site is not directed at children under the age of 16. We do not knowingly collect personal data from children under 16.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

14. Complaints

You have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Information Commissioner's Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Website: ico.org.uk

Telephone: 0303 123 1113

15. Contact Us